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ICBC Rehabilitation in Chilliwack
In a crash? ICBC pre-approves your treatment. Start recovery now — no referral, no user fees for approved care.
Who it’s for
Anyone injured in a motor vehicle crash in BC — drivers, passengers, cyclists and pedestrians — whether symptoms started immediately or crept in days later.
What your care includes
- Physiotherapy, chiropractic, massage & active rehab under one claim
- Pre-approved treatments in the first 12 weeks after your crash
- Direct reporting to ICBC by the clinic
- Whiplash, concussion and pain management programs
- Return-to-work and activity planning
Benefits
Pre-approved treatment, no referral
Under ICBC Enhanced Care, physio, chiro, massage and active rehab are pre-approved in the first 12 weeks after your crash at participating clinics — no user fees for approved care.
One coordinated team
Whiplash rarely travels alone — neck pain, headaches, dizziness and anxiety often come together. Coordinated care means nothing gets missed between providers.
Your claim, documented properly
The clinic reports your progress to ICBC, so your recovery — and any need for extended care — is on the record.
A graded return to normal life
Work, driving, exercise and family duties are reintroduced in steps your symptoms can handle.
Conditions it treats
- Whiplash & neck pain
- Back pain after a crash
- Concussion symptoms
- Shoulder, knee & wrist injuries
- Headaches & dizziness
- Anxiety about driving
What a typical appointment looks like
- Bring your claim number — Your first visit starts with your crash details and claim number. No claim number yet? Report the crash to ICBC first — treatment approval flows from it.
- A full post-crash assessment — Neck and back, joints, headaches, dizziness and concussion screening, plus how the crash is affecting work, sleep and daily life.
- Treatment across the services you need — Your plan may combine physiotherapy, chiropractic, massage and kinesiology-led active rehab under the one claim, sequenced as you recover.
- Reporting handled by the clinic — Your clinic submits treatment plans and progress reports to ICBC. You'll be told what's approved and for how long, in plain terms.
Appointment lengths are typical ranges — the clinic confirms yours at booking.
Your part
- Report your crash to ICBC promptly and keep your claim number somewhere safe
- Attend consistently — ICBC approves care in blocks, and attendance supports extensions if you need them
- Tell your clinic about all your symptoms, even ones that appeared days later — delayed onset is common and should be documented
- Follow the activity and driving guidance you're given, and report setbacks rather than pushing through
- Keep your clinic updated on work duties, other treatments and any ICBC correspondence you receive
What to bring
Your ICBC claim number, the date of the crash, your care card, and any hospital or imaging records from the accident.
Related services
Physiotherapy · Vestibular & Concussion Therapy · Registered Massage Therapy
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